Mr. Cooper plans to hire 2,000 new team members to meet growing demand


Mr. Cooper, a non-bank mortgage lender and administrator, announced Wednesday that the company plans to hire an additional 2,000 mortgage professionals and auxiliaries by the end of 2020.

The company is hiring positions of multiple skill levels, including loan officers, mortgage lenders and loan officers. Mr. Cooper is also looking for potential Home Advisors, a hybrid role curated by the company focused on servicing customer loans and providing mortgage products.

In addition, the company offers special training and licensing programs for people who want to get into the mortgage industry.

According to Mr. Cooper’s CEO and Chairman Jay Bray, the company posted its strongest operating results in history last quarter – adding to the need for increased hiring efforts to keep pace with growing demand. After adding 3,000 new team members since the beginning of the year, the most recent hiring course would bring the total number of new positions to 5,000, with positions spread across the origination, servicing and correspondent credit teams.

After the pandemic broke out, the company switched almost 97% of its employees to work from home, with plans to work remotely until at least 2021. Mr. Cooper said it will continue to hire remote workers, but new team members may have the option to return to an office environment at one of its offices in Dallas, Chandler, Arizona and Santa Ana, California if deemed safe.

According to Mr. Cooper, new team members will receive a competitive benefit package that includes down payment and mortgage allowance, paid maternity and retention leave, adoption and family planning assistance, paid time off for volunteering, continuing education through a web-based platform for personal and professional development, and resource group interaction and activities for diversity and inclusion.

“As mortgage demand continues to grow, our team is committed to serving our customers, whether it’s refinancing their loan, buying a new home, or working with them through forbearance. As we continue to grow and expand our team to meet the needs of our customers, we remain committed to developing our team and providing them with the resources they need to be successful, ”said Bray.

To learn more about the company, its open positions and how to join the Mr. Cooper Group, Click here.

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